Why you should make sure your event staffing agency does mandatory phone trainings before a event?
Your tour managers have a hard enough job as it is. Making sure a rig or mobile tour is in the right spot at the right time. Making sure everything looks perfect before there event starts.
The last thing a tour manager has time to do right before a event begins is to explain from scratch what the tour or promotion is about and to try and have a team that is brand new remember product details or sponsorship details within 5 minutes.
As a tour manager myself before I started an event staffing agency, I can’t tell you how many times I had event staff show up that told me they had no idea what they were doing. They were just told to wear khaki pants and be at the event site at 8am. I would then have to spend time trying to go over the product details while I was also trying to make sure the event was ready to go. Sometimes but rarely a team would have read over all the product details on there own and would show up knowing all about the product. This saved so much time and energy. An excellent agency should also make sure their event staff know the product info before they show up to an event. An excellent agency will line up a free mandatory phone training meeting for the teams before the promotion at no additional charge. This will ensure that your promotion runs very smoothly and most importantly, efficiently.
Lucky 415 Marketing and Promotions